Returns & Exchanges

At Seek Indonesia, we want you to be completely satisfied with your fashion finds, which is why we offer a flexible 14-day return and exchange policy for all unworn items with original tags. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Log in to your Seek Indonesia account and navigate to the 'My Orders' section to select the items you wish to return and receive your unique Return Authorization code.

• 2.
  Pack the Items

  Securely pack the merchandise in its original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.

• 3.
  Ship to Our Hub

  Attach the provided shipping label to your package and drop it off at any of our authorized courier partners across Indonesia.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your return, we will process your refund or exchange within 3-5 business days via your original payment method.